CAREER FOR SINGAPORE CITIZENS IN LAND TRANSPORT AUTHORITY

LTA is a statutory board under the Ministry of Transport that spearheads land transport developments in Singapore.

Our objective is to deliver a land transport network that is integrated, efficient, cost-effective and sustainable to meet the nation's needs. We manage the construction of new Rapid Transit System (RTS) projects, as well as upgrading of existing rail lines.

Responsibilities

Reporting to the Assistant Manager, you will supervise a team of Administrative Assistants and oversee the daily operations and the service counters of the Division. You are required to attend to walk-in and written enquiries / appeals from motorists on matters pertaining to vehicle-related violations. You will need to work closely with the Assistant Manager and various Divisions on the resolution of case-specific issues and assist in conducting system testing. As part of the team, you will also be assisting in the streamlining of work procedures and operational guidelines to enhance the efficiency and effectiveness of the Division.

Requirements

• Recognised Diploma in any discipline, preferably in Business or Service management
• At least 2 to 3 years of working experience, preferably in the customer service industry
• Good writing, communication and interpersonal skills
• Self-motivated and able to work independently as well as in a team

If you are keen on other job opportunities available in our organisation, CLICK HERE to visit our website and submit your profile to us using the Online Application Form. (Please select "Other Career Opportunities" under the position field.) We will keep your profile in our database, and suitable candidates will be called upon at an appropriate juncture in line with organizational needs.

You are also welcomed to share this advertisement with your friends whom you think are suitable for the role.