MANAGER, CONTACT CENTRE JOBS IN INTERNATIONAL ENTERPRISE SINGAPORE 2011

International Enterprise Singapore need for Manager, Contact Centre, singapore jobs today

At International Enterprise (IE) Singapore, we're tasked to lead Singapore-based companies overseas and drive trade to sustain a robust economy.


We're looking for like-minded individuals to join our dynamic team. Having the passion to grow Singapore's economy, being a team player with leadership qualities and excellent communication skills will hold you in good stead.

Successful candidate can expect a diverse and exciting experience. If you think you're up for the challenge, we're love to hear from you.

Truly, a career without boundaries awaits.

Responsibilities

• You will provide consistent quality customer service by phone, email or fax, as a first point of contact for IE Singapore’s customers. You will handle customers’ enquiries, complaints and suggestions in a professional and positive manner. You will monitor customer satisfaction level through the query statistics and resolution rates.

Requirements

• You should have about 1-3 years of relevant working experience in a call centre, handling customer servicing roles. You should have excellent interpersonal and communication skills, are passionate about customer service and self-motivated. You are also able to converse in Mandarin fluently. Candidates with more than 5 years of experience will be considered for a more senior post within the Customer Service Centre.

Apply

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.