CUSTOMER SERVICE OFFICER GOVERMENT JOBS IN CENTRAL PROVIDENT FUND SINGAPORE 2011

Customer Service Officerrewuired by Central Provident Fund to join their team, goverment jobs in singapore 2011

As an award winning organisation with both local and overseas accolates for service excellence, we offer you the chance to get ahead in your customer service career. You will be our Star Ambassador; a champion for customer service and making our customer feel like stars. You will learn from the very best and be given meaningful opportunities to develop as we embark together on our continual journey towards service excellence.

At the CPF Board, our Customer Service Officers assist CPF members in making important decisions regarding their retirement, housing and healthcare needs. We derive immense satisfaction from knowing that we are truly making a difference in their lives. If you share our conviction and passion to serve a meaningful purpose, we offer you the space to fulfill your aspirations.

We foster an environment of trust and encourage positive relationships for effective teamwork. We adopt a total rewards focus comprising competitive remuneration, attractive benefits and non-monetary recognition.

Make a Star. Be a Star.

Responsibilities

•  Manage CPF members' enquiries on CPF schemes and services over the counter, telephone and emails / hardcopy correspondences
•  Ensure that the service standards and key performance indicator results are met

Requirements

•  Good diploma, preferably with 2 years' experience in customer service
•  Pleasant disposition coupled with positive attitude
•  Strong interpersonal and communication skills
•  Good writing skills (for Correspondence) and proficient in Microsoft Office tools

To apply, please visit our website at

http://www.cpf.gov.sg/careers.

Salary will commensurate with qualifications and experience.
(Only shortlisted candidates will be notified)